PRIVACY POLICY

WHO WE ARE

This Privacy Policy describes how Baltic Harvest Distribution SIA (reg. no. 40203616800, Priežu iela 37, Roja, Rojas pag., Talsu nov., LV-3264, Latvia — “we”, “Nature Gift”) collects, uses, and shares your personal information when you visit or make a purchase from naturegift.world, naturegift.ch, naturegift.it, or thenaturegift.de (the “Site”).

SECTION 1 - PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device: web browser, IP address, time zone, and some of the cookies installed on your device, as well as the pages and products you view, what referred you to the Site, and how you interact with it (“Device Information”). We collect Device Information using cookies (see allaboutcookies.org for how to manage them), log files, and pixels.

When you make or attempt a purchase, we collect your name, billing address, shipping address, payment information (payment cards, Apple Pay, Google Pay, or PayPal), email address, and phone number (“Order Information”). We may also collect your contact details electronically at fairs and events where we exhibit.

SECTION 2 - HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to fulfil orders placed through the Site (processing payment, arranging shipping, providing invoices and order confirmations), to communicate with you, and to screen orders for potential risk or fraud. When you make a purchase, your email address is added to our newsletter list (Mailchimp); every newsletter contains an unsubscribe link and you can opt out at any time. We use Device Information to help screen for risk and fraud (in particular, your IP address) and to improve and optimize the Site.

SECTION 3 - SHARING YOUR PERSONAL INFORMATION

We share your personal information with service providers that help us operate the store: Shopify (e-commerce platform — shopify.com/legal/privacy; your payment card data is encrypted through PCI-DSS and stored only as long as necessary to complete the transaction), payment processors, shipping carriers, Google Analytics (policies.google.com/privacy; opt out at tools.google.com/dlpage/gaoptout), Mailchimp (newsletters), and Judge.me (product reviews). These providers may be located in other jurisdictions; if you proceed with a transaction, your information may become subject to the laws of the jurisdiction where the provider is located. We may also disclose your personal information to comply with applicable laws and regulations, to respond to a lawful request for information, or to otherwise protect our rights.

SECTION 4 - YOUR RIGHTS

If you are located in the European Economic Area or Switzerland, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise this right, contact us using the details below. We process your information to fulfil contracts we have with you (for example, an order placed through the Site) and to pursue the legitimate business interests described above. Your information may be transferred outside Europe, including to Canada and the United States, to the service providers named above.

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Payment information is encrypted using SSL and handled in accordance with PCI-DSS requirements.

SECTION 6 - DO NOT TRACK

We do not alter the Site’s data collection and use practices when we see a Do Not Track signal from your browser.

SECTION 7 - DATA RETENTION

When you place an order through the Site, we keep your Order Information for our records and as required by accounting and tax law, unless and until you ask us to delete it where deletion is legally possible.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Changes take effect upon posting on the Site.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at info@naturegift.world or by mail at:
Baltic Harvest Distribution SIA
Reg. no. 40203616800
Priežu iela 37, Roja, Rojas pag., Talsu nov., LV-3264, Latvia